Privacy Policy

Effective date: February 3, 2026

This Privacy Policy explains how ConnectBH and its administrator, MDHIN (Medical Health Inclusive Network), collect, use, and protect information when you use our website and enrollment forms.

1) Information we collect

• Enrollment information you submit (e.g., name, contact details, address, and selected tier).
• Provider request information you submit (e.g., credentials, licensed states, NPI if applicable, specialty, message).
• Technical data such as browser type, device information, and basic usage logs needed to operate and secure the site.

2) How we use information

• To process enrollment requests and manage member status.
• To respond to questions and provider participation requests.
• To operate, secure, and improve the website and program workflows.
• To support billing workflows (e.g., Stripe checkout) once enabled.

3) Sharing

We may share information with service providers that help us operate the program (for example, email delivery or payment processing). We do not sell personal information.

4) Security

We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure.

5) Retention

We retain information for as long as needed for program operations, legal compliance, and dispute resolution.

6) Your choices

You may request access, correction, or deletion of your information, subject to applicable law and operational requirements.

7) Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

8) Contact

Questions about privacy? Contact us at contact@connectbh.com.